If you’re experiencing crashes, please ensure that your device is supported and running iOS version 11.4.1. As a result, older models of iPhone and iPad may be incompatible. If you see this error while no other devices are active, try waiting 15 minutes before signing into your 2K Account again.Ĭivilization VI iOS crashes on unsupported devicesĬivilization VI is a resource intensive game. You will need to close Civilization VI on all other devices except the one you are currently playing on. If the game does not run when you launch it via Steam, try to directly run. For instance, you cannot be signed into the same 2K Account on iOS and Mac versions at the same time. The game can sometimes segfault due to an incompatibility with the Steam Runtime's libasound.so.2. This typically occurs when you have signed into the same 2K Account in Civilization VI on multiple devices/platforms within a certain period of time. If the issue continues, please try reinstalling the game. You may need to try this multiple times in order to get the purchase to verify.

When prompted, select Restore purchases.

Make sure you have at least 8GB of available storage and are connected to a stable wifi connection. In-App Purchases are not unlocking/downloading *Click the follow button to the right to be updated on Civilization VI iOS*

Civ 6 not starting